Privacy Policy

Last updated: 22 July 2026

Harbor Lane Books (“we”, “us”) operates the website intarcoerc.pro and our bookshop at 214 Chapel Street, South Yarra VIC 3141. We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What we collect

We may collect:

• Identity and contact details (name, email, phone, postal address) when you enquire, subscribe, or place an order
• Reading preferences you choose to share for subscriptions or recommendations
• Payment-related information processed by our payment providers (we do not store full card numbers on this site)
• Technical data such as IP address, browser type, and pages visited, where cookies or similar tools are enabled

2. Why we collect it

We use personal information to:

• Respond to enquiries and fulfil orders or subscriptions
• Send newsletters or event updates where you have opted in
• Improve our website and in-store service
• Meet legal, accounting, and record-keeping obligations

We collect information that is reasonably necessary for these functions. Where practicable, you may interact with us anonymously or under a pseudonym (for example, browsing the site without creating an account).

3. Disclosure

We may share information with service providers who help us run the shop and website (for example, email delivery, hosting, or parcel shipping). We require them to handle information appropriately. We do not sell your personal information. We may disclose information if required by Australian law or to protect our legal rights.

4. Overseas disclosure

Some providers may store or process data outside Australia. Where we disclose personal information overseas, we take reasonable steps consistent with the APPs to ensure it remains protected.

5. Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. We keep information only as long as needed for the purposes above or as required by law, then securely destroy or de-identify it.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you. Contact us using the details below. We will respond within a reasonable time. If we refuse a request, we will explain why (where reasonable) and how you may complain.

7. Cookies

We use cookies as described in our Cookie Policy. You can manage optional cookies via the banner on this site.

8. Complaints

If you have a privacy concern, please contact us first so we can try to resolve it. You may also complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Contact

Harbor Lane Books
214 Chapel Street, South Yarra VIC 3141, Australia
Email: [email protected]
Phone: +61 3 5550 2148